Check-in Information for Bamboo
Check-in process. In the apartment we have detailed apartment information (like
WiFi Internet passwords, pool hours, how to use
the TV remote, etc) on the dining table or desk. You may call
or text us anytime if you have any questions.
=Building background:
In this building about half the condos
are managed by Castle Resorts as a hotel and they operate
the front desk. The other half of the units are managed by other property managers or owners. Your unit is managed by us and not Castle Resorts so if you have any questions or problems on your unit please call or text us.
For your flexibility on your Check-in times we ask the Bamboo Front Desk to handle the Check-in process for us.
When you arrive at the Bamboo building:
Just go up to the Front Desk and ask to check into unit 405 and they will help you. We let the Front Desk know you will be arriving so they are expecting you. You will need to fill out their necessary paperwork and then they will give you a hotel key card for your unit.
Other Notes on Check-in:
1) The check-in time is after 4:00 pm. Do not check in before 4:00pm since the cleaning company may still be in the unit. If you would like to check-in early please just check with us as this will depend on when the last guest checked-out and when the cleaning company can finish cleaning.
2) You can check-in anytime from 4:00 pm to 1:00 am.
3) If you have any questions or problems please just call us. We are glad to help.
If
you Do Not have a rental car:
You can go straight to the apartment. The apartment is on the 4th
floor. Exit the elevator and turn RIGHT then LEFT. Apartment 405.
To open your apartment door. Tap
your Key Card.
Cleaning is very important to us and we use a professional cleaning company and they do an excellent job but if they missed something then please call us immediately and we will ask the cleaning person to come back today or tomorrow and take care of any problems.
If you have a car:
Temporary park in front and Check-in, then take your luggage to your unit, then park your car.
Parking information:
1. Bamboo Hotel only has 10 parking stalls available so if you need a parking stall be sure to call the front desk in advance, phone (808) 922-7777, and reserve a stall for a particular date(s). Parking rates are set by the hotel and currently $35.00 per day. Max height is 6 feet.
2. The closest parking garage is in the Waikiki Banyan hotel about a 10-minute walk away, 201 Ohua Avenue, They currently charge $35.00 per night.
3. Street parking is very hard to find but possible. Waikiki has electronic meters so the traffic person will know when your meter expires and might give you a ticket.
4. The best free or low cost parking would be around Kapiolani park about a 15-minute walk. Be sure to check the signs for parking times, rates, tow-away times, etc. If you walk back along Waikiki beach, turn at the Hyatt Regency Hotel on Uluniu Ave.
Optional Car Rental information:
These are 2 local rental companies with Waikiki branches that offer free night parking when you rent from them. Their parking is about a 10-minute walk away. You need to coordinate the parking with them.
First Rent a Car https://www.firstrentacarhawaii.com/
And Island Car rental https://www.islandcarrental.co/
Also Drive Hui is where you can rent Toyotas by the hour.
https://www.drivehui.com/ Everything is done thru your phone so there is no paperwork.
We have not tried these car rental firms so please let us know your feedback.
Have a great vacation !!!!